DailyBebe TWINKLE THE STAR Kids Hooded Sweatshirt Jacket
Order Tracking
1.After your order is processed and dispatched within 3-10 business days, you will receive a dedicated package tracking number sent to your registered email automatically.
2.All parcel logistics support full real-time tracking throughout the whole delivery process.
3.Please kindly allow 3-5 working days for tracking details to be synchronized and updated after shipment.
4. You can check your shipping information on this website at any time by entering your tracking number: https://www.17track.net/en
Shipping Policy
We offer global delivery to most regions, with a few exceptions. Delivery times may vary depending on the destination. Please refer to the table below for estimated delivery times.
Shipping Time
| Country | Shipping Time |
| United States |
7-14 Business Days |
| Canada | 7-14 Business Days |
| Australia | 7-14 Business Days |
| United Kingdom | 5-14 Business Days |
| Germany | 7-12 Business Days |
| France | |
| Italy | |
| Spain | |
| Belgium | |
| Rest of the World | 10-20 Business Days |
Additional Information
- Please note that shipping time does not include a warehouse processing period of 3-7 business days after we receive your payment.
- Please expect a delay in deliveries due to the parcel volume spike during peak seasons, customs-related issues, extreme weather, strikes, public holidays and inaccurate shipping information. We appreciate your patience and understanding in advance.
Shipping Fee
| Country | Shipping Fee | Free Shipping |
| United States | $9.9 USD | Orders over $89 |
| Canada | $9.9 USD | |
| Mexico | $9.9 USD | |
| Europe | $9.9 USD | |
| Australia | $9.9 USD | |
| New Zealand | $9.9 USD | |
| Rest of the World | $13 USD |
Taxes, Duties & Fees Policy
Global Pricing & Tax Inclusion
Our products prices include all applicable sales taxes and value-added taxes (VAT) where legally required at the point of purchase.
For Most Destinations:
Our pricing structure and shipping arrangements ensure no additional import duties, tariffs, or taxes are typically due upon delivery. The checkout total represents the final amount for customers in these regions.
> Import Duty Clarification:
Customs regulations vary by jurisdiction. Should additional import duties apply per local regulations, such charges remain the responsibility of the importer of record (recipient).
Restrictions
- Please note that there are some restrictions such that our carriers can't ensure safe delivery. So please be sure to provide your address with specific details such as street number/building numbe/contact number/consignee's name.
- APO/FPO/DPO addresses in all countries are not supported.
Unfortunately, we cannot ship to the following countries/regions:
Afghanistan, Åland Islands, Albania, Algeria, Angola, Anguilla, Argentina, Armenia, Aruba, Ascension Island, Belarus, Benin, Bermuda, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Colombia, Costa Rica, Curaçao, Cyprus, Ecuador, Egypt, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Honduras, India, Indonesia, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Laos, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritius, Mayotte, Monaco, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nepal, New Caledonia, Nicaragua, Niger, Norfolk Island, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Réunion, San Marino, São Tomé & Príncipe, Senegal, Seychelles, Sint Maarten, Somalia, South Africa, South Georgia & South Sandwich Islands, Sri Lanka, St. Barthélemy, St. Helena, St. Martin, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tanzania, Togo, Tokelau, Tristan da Cunha, Tunisia, Turks & Caicos Islands, Turkey, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe
Contact us
If you have any questions related to shipping, please feel free to email service@dailybebe.com and we are always here to help.
Return & Refund Policy
ARTICLE 1: ORDER PROCESSING
1.1 Fulfillment Timeline
-
Orders will be dispatched within 3 to 10 days after payment and arrive within 8 to 25 days
-
Shipment confirmation email triggers order status update
1.2 Pre-Shipment Modifications
-
Paypal：Apply for a refund within 1-3 working days. A full refund will be provided (including the product and shipping fee).
- Credit card: Apply for a refund within 1-3 working days. The customer needs to pay 5-15% of the purchase price to the credit card company as a handling fee (product + shipping).
-
Size/color changes: Processed if requested within 24hrs of order placement
ARTICLE 2: RETURN/EXCHANGE ELIGIBILITY
2.1 Timeframe
-
14 calendar days from documented delivery date
-
Initiation required within window (timestamped email)
2.2 Initiation Protocol
Submit requests to service@dailybebe.com including:
-
Order number & proof of purchase
-
Digital media of product condition (Pictures or videos of the product)
-
Choice: Refund or Exchange (specify replacement item)
2.3 Non-Qualifying Items
-
Final sale: Clearance (>50% off), personal care, customized goods
-
Worn/washed items or damaged packaging
ARTICLE 3: CONDITIONS FOR RETURN/EXCHANGE
3.1 Product Requirements
Must be in resalable condition:
-
Original tags attached
-
Unused/unworn condition
-
Complete original packaging
-
All accessories included
3.2 Non-Compliance Handling
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Refused at customer's expense
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15% restocking fee may apply
ARTICLE 4: SHIPPING COST MATRIX
|
Scenario |
Refund Amount |
Shipping Cost Handling |
Shipping Cost Responsibility |
|---|---|---|---|
|
Pre-shipment cancellation |
Full order + shipping |
100% shipping refund |
Free processing |
|
Full order refund (defective or Fulfillment Error ) |
Full order + shipping |
100% shipping refund |
Free processing |
|
Partial product refund(defective Fulfillment Error) |
Item value only |
No shipping refund |
Free processing |
|
Defective product exchange |
N/A |
We cover replacement shipping |
Free processing |
|
Wrong Size/Item Exchange (Fulfillment Error) |
N/A |
We cover replacement shipping |
Free processing |
|
Wrong Size/Item Exchange (Selection Error) |
N/A |
Customer pays two-way shipping |
Additional $9.9 shipping fee |
|
Unwanted item return |
Not approval |
Customer pays two-way shipping |
Additional $9.9 shipping fee |
*We only issue refunds for confirmed product defects or when we ship incorrect items.
ARTICLE 5: PROCESSING PROTOCOLS
5.1 Refunds
-
Issued to original payment method within 1-2 business days of:
(a) Cancellation approval, OR
(b) Warehouse receipt verification
-
Payment provider processing: 3-5 additional business days
5.2 Exchanges
-
Processed within 3 business days of defect verification
-
Replacement items ship via standard delivery
-
Original item must be received before reshipment
5.3 Denied Requests
-
Notification with reason within 48 business hours
ARTICLE 6: SPECIAL PROVISIONS
6.1 Geographic Variations
-
EU/UK: 14-day withdrawal right under Directive 2011/83/EU
-
California: 30-day returns for full-priced items (Civil Code §1723)
6.2 Fraud Prevention
-
Refunds withheld if:
(a) Returned item differs from original
(b) Evidence of deliberate damage
*Any addresses on the parcel is not approved as return address. Returned package without authorized return address from customer service representatives will not be refunded or exchanged.
Garment Care
Garment Care Guide
We prioritize safety, softness and long wear for all baby & kids outfits. Gentle washing protects cotton, corduroy & denim fabrics, keeps colors bright, maintains stretch waistbands and keeps snap buttons durable.
1. Follow Care Label Instructions: Always check the care label sewn inside the garment to identify the specific washing guidelines for that particular fabric type.
2. Sort by Color and Fabric Type Before Washing: Separate dark-colored denim and corduroy items from light-colored cotton garments to prevent color bleeding. Never wash infant and toddler clothing together with adult clothing. Garments designed specifically for newborns (0 to 24 months)—especially those featuring safety-tested buttons/zippers and fabrics suitable for sensitive skin—require particularly gentle care.
3. Use a Gentle Detergent Designed for Infants: Choose a fragrance-free, pH-balanced, and hypoallergenic liquid detergent. Avoid using bleach, harsh chemicals, or optical brighteners; these ingredients can not only irritate a baby's delicate skin but may also cause fabric discoloration or even lead to rust and damage in metal components.
4. Wash at Low Temperatures Only: We recommend washing all cotton, corduroy, and denim garments at a water temperature of 30°C or below. High-temperature washing can cause cotton items to shrink, corduroy to stiffen, and denim to fade, while potentially deforming elastic bands, buttons, and zippers. Washing in cold water helps better preserve the fabric's softness and the garment's original shape.
5. Gentle Washing Techniques：
1) Hand Washing: Soak the garment briefly, then gently press to wash. Never wring or scrub vigorously. Rinse thoroughly once washing is complete.
2) Machine Washing: Select the "Delicate" or "Baby Clothes" cycle on your washing machine, and place the garment inside a dedicated mesh laundry bag before washing.
3) Specific Fabric Care Notes
Denim: Avoid frequent or vigorous washing to prevent fading.
Corduroy: Do not scrub vigorously during washing, as this may damage the fabric's surface pile. Garments with Snap Fasteners: Before washing, please ensure that all snaps are securely fastened to prevent damage or detachment.
6. Drying and Ironing
1) Air Drying: Please air dry the garment in a cool, well-ventilated area, avoiding direct sunlight. Do not expose the item to intense sunlight for extended periods, as this may cause yellowing or fading of the fabric and accelerate the oxidation of the snaps.
2) Tumble Drying: Use only the lowest heat setting for drying; remove the garment immediately once the drying cycle is complete.
3) Ironing: Iron on a low heat setting, placing a protective cloth (such as a thin cotton fabric) over the garment's surface. Never allow the iron to come into direct contact with the snaps.
7. Breathable Storage: It is recommended to fold trousers for storage and hang tops to minimize wrinkling. Please store garments in a dry, well-ventilated wardrobe. Cotton garments are prone to mold growth in humid environments; maintaining good ventilation helps preserve the loft and texture of corduroy and denim fabrics. Keep garments away from humid conditions and corrosive substances.
8. Regular Safety Checks: Periodically inspect seams, elastic bands, and snaps to ensure they remain intact and undamaged. If a snap is found to be loose, reinforce it immediately; if loose threads are detected, trim them promptly to prevent them from becoming entangled around the baby's fingers or ankles.